In a multi server queuing system, buffer size is often larger than the number of servers.
This necessitates queuing and waiting for some customers. Customers become impatient while
waiting for service. Additionally, they may also become impatient if service is not
offered at the desired rate. This paper analyses a finite buffer multi server queuing
system with the additional restriction that customers may balk as well as renege. Closed
form expressions of a number of performance measures are presented. A design problem is
discussed to demonstrate the results derived.